Last Updated: January 1, 2025
Effective Date: January 1, 2025
1. Introduction
MobileRecharge.world ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile recharge services in Australia.
2. Information We Collect
2.1 Personal Information
- Name and contact information
- Mobile phone number
- Email address
- Payment information (processed securely through our payment partners)
- Transaction history
2.2 Technical Information
- IP address and location data
- Browser type and version
- Device information
- Usage patterns and preferences
- Cookies and similar technologies
3. How We Use Your Information
- Process mobile recharge transactions
- Verify your identity and prevent fraud
- Provide customer support
- Send transaction confirmations and receipts
- Improve our services and website functionality
- Comply with legal obligations
- Marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information with:
- Mobile Network Operators: To process your recharge requests
- Payment Processors: To handle secure payment transactions
- Service Providers: Third-party companies that help us operate our business
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers and data centers
- Regular security audits and updates
- Limited access to personal information
- PCI DSS compliance for payment data
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage
- Provide personalized content
- Improve website performance
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
7. Your Rights Under Australian Privacy Law
Under the Australian Privacy Act 1988, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are typically retained for 7 years in accordance with Australian financial record-keeping requirements.
9. International Data Transfers
Your information may be transferred to and processed in countries outside Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: 1300 123 456
Address: PO Box 123, Sydney NSW 2000, Australia